Overview

The Ethics Channel is an essential tool for maintaining integrity and compliance within our organization. Its importance lies in its ability to promptly identify and address any inappropriate or irregular behavior that could compromise our values and ethical standards.

Scope and Accessibility

The Ethics Channel is available to both internal employees and external parties such as suppliers, customers, and partners.
Access is available 24 hours a day, 7 days a week, ensuring that reports can be made promptly at any time.

How to Submit a Report

Phone: Call 0800 800 1284, anytime, any day of the week.
Website: https://www.contatoseguro.com.br/MLOG

Independence and Impartiality

The Ethics Channel operates completely independently, without any internal or external influence. Its impartiality ensures that all reports are handled fairly, without favoritism or bias.

Confidentiality and Anonymity

We recognize the sensitivity of reports and the need to protect whistleblowers.
The channel is managed by an external company, ensuring absolute confidentiality. If preferred, whistleblowers can remain anonymous, allowing them to feel comfortable reporting concerns without fear of retaliation.

Alignment with the Compliance Program

The channel is an integral part of our Compliance Program. It serves as a proactive mechanism to identify and correct deviations, strengthening our compliance culture.

The Code of Conduct and Anti-Corruption Policy clearly and directly present the values and ethical principles of the MLog Group, which are translated into rules of conduct and anti-corruption measures within the company.

 Download our Code of Conduct and Anti-Corruption Policy here.

MLOG considers the privacy and protection of personal data of its Clients, Users, Employees, Contractors, and Platform Partners to be of utmost importance. Therefore, the Group is committed to the positive freedom of data subjects, user trust, legal compliance, risk minimization, and transparency.
To ensure the security and integrity of all such information, we adopt strict systems and measures in our operations.

Download our Privacy Policy here.

Privacy and Personal Data Protection Channel

This channel is available to handle requests from the National Data Protection Authority (ANPD), as well as from personal data subjects. One of its objectives is to ensure transparency in privacy processes for the ANPD and to guarantee that data subjects can exercise their rights regarding their personal data.

Data Subject Rights

• Access to Data: Data subjects have the right to request information on what personal data is being processed and how it is being used.

• Correction and Update: Data subjects may request the correction of incomplete, inaccurate, or outdated data.

• Portability: Data subjects have the right to receive their personal data in a structured and readable format, allowing it to be transferred to another service.

• Erasure: Data subjects may request the deletion of their personal data, provided there is no legal basis for retaining it.

• Revocation of Consent: If data processing is based on the subject’s consent, it may be revoked at any time.

• Processing Information: Data subjects have the right to be informed about the purpose of processing, legal basis, data recipients, and retention period.